ലോകം

കാലകാഹള ധ്വനിയതിങ്കല്‍
കറതീര്‍ന്ന കരങ്ങളേതുമില്ല

കടലാഴമൂഴിയില്‍ കണ്‍കൊണ്ടുകാണുന്ന
കരവര്‍ണശില്പങ്ങള്‍ കൗതുകമേകിടും

കരഘോഷ ശബ്ദങ്ങള്‍ കാതടച്ചീടുന്നു
കരച്ചിലിന്‍ നാദം കേള്‍ക്കാതെ പോകുന്നു

കനകകരണ്ടിയില്‍ കിനിഞ്ഞിറ്റുവരുന്നൊരു
കല്‍ക്കണ്ട മധുരമോ കരകണ്ട ജീവിതം

കരലളിയുന്നൊരീ കാനനവീഥിയില്‍
കരയാതെ കരഞ്ഞു കഴിയുന്നതോ ജീവിതം

കരലാളനം കൊതിക്കുന്നൊരീ കുഞ്ഞു മനസ്സില്‍
കാളിയ ദംശനമേകുന്നു നമ്മള്‍

കേള്‍ക്കാതെ കേള്‍ക്കുന്ന കാതുകളുണ്ടോ
കാണാതെ കാണുന്ന കണ്ണുകളുണ്ടോ

കാതുകൂര്‍പ്പിക്കൂ കണ്ണുകള്‍ തുറക്കൂ
കാളകൂടങ്ങളെ കണ്ഠത്തിലൊതുക്കൂ

അസ്തമയം

ആഴിയില്‍ അലിയുന്ന അനിഴന്റെ മോക്ഷം
അകലെയാകാശത്തിലല്ലോ

അലകളില്‍ അടരുന്ന രക്താഭരശ്മികള്‍
അര്‍ക്കന്റെ രോധനമല്ലോ

നിദ്ര പൂണ്ടൊരീ മനതിയില്‍ നിന്നും
എന്തിനീ സ്വപ്‌നങ്ങള്‍ ഉയര്‍ന്നു പൊങ്ങി

അനര്‍ഘമാം ആഴിയും അവിരാമ സ്വപ്നവും
അമരുന്ന രോഷമോ അകലുന്ന ലോകമോ

ശോണിമ നിറയുമീ അപരാഹ്ന കിരണങ്ങള്‍
വിണ്ണിന്റെ വിരഹമോ മണ്ണിന്റെ ദുരിതമോ

വികാരമേ വിട! വിഹാരമേ വിട!
വിദൂരമാം ലോകമേ വിട!

Experience with HDFC Bank: 'Within' and 'After' is same for Customer Care

This is a about my complaint and action from HDFC bank on a non-HDFC Bank ATM/Debit Card which got retained by an HDFC Bank ATM machine:

16 Mar 2013

I tried to use my ATM/Debit Card with HDFC Bank located at Bommanahalli, Hosur Road at around 4 PM and the card got retained by the ATM machine. Or if we speak in a different way HDFC ATM just ate my card without any reason to show.

Regarding this, I raised a complaint with HDFC Bank Bangalore Customer Care (080 61606161) at around 5 PM same day from my mobile number. The reason for retaining the card as I was able to know from Customer Care person then was that may be some security reason (Though I don’t understand the security reason there on simply using my ATM/Debit Card with HDFC ATM to withdraw money).

The complaint was registered and the card was agreed to be dispatched to the HDFC Bank, Koramangala Main Branch.

18/19 Mar 2013 (one among the date – not sure about the exact one)

I got a call from HDFC Customer Care to confirm the complaint regarding the same and confirmed the branch to dispatch the card as Koramangala Main Branch again.

I asked whether the card was already obtained by the bank from ATM machine already and they answered as not obtained yet and the process is going to start

20 Mar 2013

I got 2 SMSs with the following content:

First SMS: “Msg-HDFC Bank Ref comp # XXXXXXXXXXXXXX ,Retained Card.has been dispatched to Koramangala – Branch on 20/03/2013.Visit Br during biz hrs after 3 working days.(1/2)”

Second SMS: “Msg-HDFC Bank Ref comp # XXXXXXXXXXXXXX ,Carry an original identity & address proof to collect the Retained Card from the Branch.(2/2)”

23 Mar 2013 (after 3 working days as per SMS)

At Bank:

With this information I reached HDFC Bank, Koramangala Main Branch at 10:25 AM and requested for my ATM/Debit card by producing my identity proof and address proof.

To my dismay I came to know from the help desk there that my card is destroyed already. To know the reason behind that, I approached the Operations Manager at the branch and the answer I got is:

“The card is destroyed by following audit rules. You are supposed to collect the card within 3 working days. 20^th March 2013 is counted as the first working day for that.”

There was no intimation regarding this destroying of card to me in any way before I reached the bank. I suppose this is a general courtesy to inform the card holder before that is being destroyed because HDFC Bank already has my mobile number attached to the complaint.

When I had shown the SMS from HDFC Customer Care, which is stating, I should collect the card after 3 working days from 20 March 2013, Manager told that they could not do anything regarding that and asked me to contact Customer Care.

Interaction with Customer Care:

I contacted HDFC Bank Bangalore Customer Care again at 10.44 AM and informed the same and he hanged the phone (at 10.55 AM) with the promise of calling me back to my mobile number after 5-10 minutes after checking the same with the concerned team.

The same Customer Care person called me up again as he promised at 11.02 AM and confirmed that what I told was correct and all he could offer me at that moment was a wonderful “Sorry” (That is no way compensating the loss for me).

Funny thing is that, the reason for retaining my card is now according to this Customer Care person is a Technical Problem (I don’t understand how it changed from the first Security Reason to this. Is the HDFC Bank system totally confused?).

Questions?

Is the HDFC Bank Customer Care person is aware of the difference between ‘within’ and ‘after’ while they send the SMS to me?

Why HDFC bank retained my non-HDFC bank ATM card in their machine? Why was it destroyed? Because it is not a property of HDFC Bank and it does not have the right to do so I suppose.

Controlled SIM Cloning: Personal Device Synchronization Made Easy

This is the age of multiple devices being used by same person at different occasions in a day. It is a must for the user to get the time to time device switching in time periods of work in a day’s work itself.

We may wake up to a mobile or tablet. The office time may switch over for a notebook, a laptop or a desktop. Mobiles will come in parallel action during day time as well. Then again change over for some other devices. This list may go long. Whether it is a desktop, Laptop, notebook, mobile or tablet, the digital piece is live if it has one thing. Connection! Internet connection!

Connectivity Problem from Multiple Personal Devices

Connectivity is a thing which used to come through wire. But, the new face of it is through air. WiFi, 3G etc. are giving way for this. Among this, mobile network based connectivity is the one which is of major need. But, there lies the problem.

For connecting each and every mobile device a person holds if he needs different mobile connections. This is making life more complex and more difficult to keep track. Which number is in mobile? Which number is with my tablet? Which number I should use in my Skype account? What is my current plan in this number?

Solution with Controlled SIM Cloning

To make this complex life simple, the only possibility is to clone the same SIM and get connected with the same number from different devices the same person uses over a day. In most of the countries, SIM cloning is a far cry currently due to its legal complications. So, it should be made as a legal option but with the control from service providers. Controls can be like:

• Limit the number of clones of a SIM.
• No network connectivity from one SIM to other clones.
• Control the use of cloning devices with service providers only.

Advantages

Multiple device usage will be easy with this like:

• No more worry of missing calls and SMSs while you are busy or away.
• Same data and call plans will work across different devices.

Problems Ahead

The advantages will have its side problems as well:

• Number tracking of all cloned SIMs by service providers.
• How to handle calls and SMS to the same number to reach all different SIMs?

So we can have a hassle free future ahead with cloned SIMs

Here comes the fourth mistake in your life.

Chetan Bhagat is here again with his fourth book of his career, 2 States - The Story of My Marriage. And you have commited the fourth mistake if you haven't read any of his books yet. This time it is his life itself as story again. The story is all about the happy and drastic phases Krish, (hero of the story, obviously everybody knows who is this) from Delhi who is a Punjabi, passed through to marry his lover Ananya who is a Tamil Iyer Brahmin. Obviously everybody can understand what kind of resistance can happen from parents from both sides.

There are many resistance factors like religion, region, language etc. But their strong love wins through all these barriers. The interesting way they crack all these barriers will keep you hold tight to the book until you finish reading. Though there is no specific suspense, climax or anything like that in this story, it is just interesting the way it is. He is making us enjoy, each moment, which are actually each moment he enjoys to remember about his past.